sodisp support center

FAQ 0

Getting Started 1

• Registering your account

Creating and managing events 27

• Getting Started Guide
• Featured Events (showcasing best practices)
• Embedding results in an app or website
• Customizing the look 'n feel of your event
• Providing rich text description for your event and results

View all 27

Troubleshooting Tips 3

• View and Manage user details
• Troubleshooting Tips
• Manually approve an activity or steps

Registrations 6

• Import Registration Data
• Proof of Registration without registration system
• Inviting participants to Event
• Refer-a-Friend
• Profile Names and Registration Data

View all 6

Results 7

• Upload results for in-person events
• Hybrid Events
• QuickEntry form for result entry without account
• Differences between activities and results
• Customize result columns

View all 7

Badges 3

• Badges
• Badge Challenge for multi-sport and advanced challenges
• Badge Details Popups

Teams 2

• Team result aggregation
• Creating Team Leaderboards

Bibs & Certificates 2

• Virtual Bibs
• Finisher Certificates

sodisp.com 1

• Template: Invite users to event

CorporateFitness.app 10

• Getting Started Guide
• Step Challenges
• Inviting Users to a Challenge
• Template: Invite users to challenge
• Communication Plan

View all 10

Slack 4

• Connect with Slack
• Available Slash Commands
• Inviting users to a challenge
• Messages posted to the channel

Microsoft Teams 3

• Microsoft Teams Quickstart
• Permissions and data access for Teams integration
• Add an existing event to Microsoft Teams

Zapier 1

• Zapier Integration Quickstart

Device Integrations 14

• Strava connection troubleshooting
• Polar connection troubleshooting
• Fitbit connection troubleshooting
• How to connect an Apple Watch
• Connect message: 'you already have a connected account'

View all 14

Events 7

• Joining a virtual event or challenge
• Joining a public event or challenge
• Improving a badge result
• Can I join using a different email than used during registration?
• How to ensure an activity only counts towards one challenge at a time

View all 7

Activities 7

• How can I manually enter a new activity?
• How can I Edit or Delete an activity?
• Moving vs Elapsed Time
• Track an activity with our app
• Does the app track my position?

View all 7

Your Profile 4

• Upload a Photo or Selfie
• Distance unit (metric/km vs imperial/mi)
• Sign Out from the app and/or website
• Check the version of the app

Training Plans 3

• Starting a Training Plan
• View Your Training Plan Progress
• Linking, Unlinking, and Adding activities to your plan

Steps 2

• Making corrections to daily step count
• Automatic Step Conversion

Sub Challenges 1

• Sub Challenges

Groups and Teams 4

• Join a Team after you've joined an event
• View Your Team
• How Can I See my Team Members
• How do I change the Name or Photo of my team?