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Knowledge base
General
FAQ
0
Getting Started
1
Registering your account
Event Manager
Creating and managing events
27
Getting Started Guide
Featured Events (showcasing best practices)
Embedding results in an app or website
Customizing the look 'n feel of your event
Providing rich text description for your event and results
View all 27
Troubleshooting Tips
3
View and Manage user details
Troubleshooting Tips
Manually approve an activity or steps
Registrations
6
Import Registration Data
Proof of Registration without registration system
Inviting participants to Event
Refer-a-Friend
Profile Names and Registration Data
View all 6
Results
7
Upload results for in-person events
Hybrid Events
QuickEntry form for result entry without account
Differences between activities and results
Customize result columns
View all 7
Badges
3
Badges
Badge Challenge for multi-sport and advanced challenges
Badge Details Popups
Teams
2
Team result aggregation
Creating Team Leaderboards
Bibs & Certificates
2
Virtual Bibs
Finisher Certificates
sodisp.com
1
Template: Invite users to event
CorporateFitness.app
10
Getting Started Guide
Step Challenges
Inviting Users to a Challenge
Template: Invite users to challenge
Communication Plan
View all 10
Slack
4
Connect with Slack
Available Slash Commands
Inviting users to a challenge
Messages posted to the channel
Microsoft Teams
3
Microsoft Teams Quickstart
Permissions and data access for Teams integration
Add an existing event to Microsoft Teams
Zapier
1
Zapier Integration Quickstart
Profile
Device Integrations
14
Strava connection troubleshooting
Polar connection troubleshooting
Fitbit connection troubleshooting
How to connect an Apple Watch
Connect message: 'you already have a connected account'
View all 14
Events
7
Joining a virtual event or challenge
Joining a public event or challenge
Improving a badge result
Can I join using a different email than used during registration?
How to ensure an activity only counts towards one challenge at a time
View all 7
Activities
7
How can I manually enter a new activity?
How can I Edit or Delete an activity?
Moving vs Elapsed Time
Track an activity with our app
Does the app track my position?
View all 7
Your Profile
4
Upload a Photo or Selfie
Distance unit (metric/km vs imperial/mi)
Sign Out from the app and/or website
Check the version of the app
Training Plans
3
Starting a Training Plan
View Your Training Plan Progress
Linking, Unlinking, and Adding activities to your plan
Steps
2
Making corrections to daily step count
Automatic Step Conversion
Sub Challenges
1
Sub Challenges
Groups and Teams
4
Join a Team after you've joined an event
View Your Team
How Can I See my Team Members
How do I change the Name or Photo of my team?
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